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Helpshift is a consumer-first digital support platform, made for companies that want to meet the rapidly evolving needs of their players wherever they are. Helpshift combines smart segmentation with conversational AI to quickly understand player intent and facilitate a guided support journey across modern experiences -- from mobile apps to social messaging channels and from gaming consoles to the metaverse. Brands are able to solve player problems quickly, improve the effectiveness of their agents, and transform support from painful events to continuous conversations. Enjoy exceptionally quick time to value as our easy-to-implement SDK, customizable automations, and white glove onboarding experience help you drive transformation and demonstrate ROI in a matter of weeks.

Helpshift’s free Feedback+ SDK allows for up to 250 feedback, improvement, and bug submissions per month. Additional submissions as well as access to bots, automation, and chat require a paid subscription. Obtain your login credentials by registering at https://get.helpshift.com/feedback-sdk-sign-up-unity

Feedback+ SDK

• Improvement Suggestions: Give your players the power to suggest game improvements so you can identify the top-requested features and what to iterate on to make your game a cut above the rest.
• Collect Real-Time Feedback: Discover what users love (or don’t) about your game. Metadata is automatically collected with each submission to help you understand critical device and version information so that your team can troubleshoot quickly.
• Bug & Crash Reporting: Squash the bugs before they drive your players away! Players can report bugs and attach screenshots with a couple quick taps.
  

A modern in-app Help Center

• An out-of-the-box, in-game Help Center answers players' most common questions.
• Unlimited FAQs & templates for easy set-up of modern FAQs.
• Integrated knowledge base to collect game FAQs.
• Fully customizable user interface to match your brand’s look and feel.

Customized smart views and filters

• Access to Helpshift’s basic dashboard to Organize feedback using customizable tags and smart views.
• View device and user meta-data collected with each feedback and bug reported.
• Customize the data that’s automatically collected and passed through the SDK to your dashboard.
• Easy for team to share & collaborate.

Fast Integration

• Easy to integrate SDK to be up and running, often in 10 minutes or less.

For more information about Helpshift please visit the Helpshift product page at

https://www.helpshift.com/products/feedback-sdk/